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Since being founded in 1946, Richmonds have gone from strength-to-strength in providing excellent services to our customers.
We have achieved this by marrying our values of traditional customer service with a firstclass service delivery team, investing in high quality vehicles, adopting leading digital infrastructures and constantly innovating to meet our customers’ needs. This approach means that we offer one of the most sophisticated, safe, and up-to-date service offerings across the full breadth of the UK Coach industry.
We have recently updated our brand to recognise that, as we celebrate operating for over three-quarters of a century, Richmonds continue to move forward. Our investments in modern vehicles, systems and technologies – further improving fuel efficiency, safety and passenger comfort – are reflected in our refreshed identity and livery.
We are keen to support our customers who want to interact with us in different ways. Where required, we’re collaborating to develop passenger apps, dedicated client portals and contactless payments. Our Euro 6 coaches are already 95% more efficient in reducing nitrogen oxide emissions than previous models but in the near future, we aim to help companies further with their environmental targets by adopting alternative fuel systems from sustainable sources.
Needless to say, the values that have underpinned our business since 1946 are guiding us through this exciting new phase.
Our success has been built on relationships and will continue to be at the core of who we are and what we do.
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